Effective Date: March 31, 2026
Still Pond Nursery ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, submit a contact form, or communicate with us via text message (SMS/MMS). Please read this policy carefully. By using our website or providing your personal information to us, you agree to the terms outlined in this Privacy Policy.
We may collect the following types of personal information ("Personal Data"):
When you submit a contact form on our website or otherwise reach out to us, we may collect your name, email address, phone number, and any additional details you include in your message.
If you opt in to receive text messages from us, we collect your mobile phone number and records of your consent (opt-in) status. We may also retain the content of text message exchanges for customer service and recordkeeping purposes.
When you visit our website, we may automatically collect certain technical information such as your IP address, browser type, operating system, referring URLs, and pages viewed. This information is collected through standard web technologies such as cookies and server logs.
We use the Personal Data we collect for the following purposes:
If you provide your mobile phone number and consent to receive text messages from Still Pond Nursery, the following terms apply:
By opting in, you consent to receive customer service-related text messages from Still Pond Nursery at the mobile number you provided. Consent is not a condition of purchase. Message and data rates may apply. Message frequency may vary.
You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and will no longer receive text messages from us unless you re-subscribe.
For assistance, reply HELP to any text message you receive from us, or contact us using the information provided at the end of this policy.
We will not share your opt-in to any SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign (e.g., Customer Service). We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages. Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.
We do not sell your Personal Data. We may share your information in the following limited circumstances:
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, including messaging platform providers and telecommunications carriers. These parties are obligated to keep your information confidential and use it only for the purposes for which it was disclosed.
We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Data may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your Personal Data.
We retain your Personal Data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Contact form submissions and text message records are retained for a reasonable period to support ongoing customer service needs and legal compliance.
We implement reasonable administrative, technical, and physical safeguards designed to protect your Personal Data from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Depending on your jurisdiction, you may have certain rights regarding your Personal Data, including the right to access, correct, or delete information we hold about you. To exercise any of these rights, please contact us using the information provided below.
You may also opt out of text messages at any time by replying STOP, and you may choose not to submit a contact form if you do not wish to share your information.
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect Personal Data from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Still Pond Nursery
Email: contact@stillpondnursery.com
Phone: 610-636-4651
Address: 38 Hess Ln, Douglassville, PA 19518
